Key Responsibilities:

To supervise and control all Front Office and Reservation staff. ensuring smooth daily operations and high service standards, To greet all guests with eye contact smile, and ensure all team members consistently deliver the same standard. To ensure efficient check-in processes, room readiness, and correct room allacation upon arrival.

To follow instructions from the Hotel Manager to maximize revenue, occupancy, and guest satifaction. To ensure all expected revenues are properly recorded and received, To maintain a clean, organized, and effcient working environment. To manage room inventory effectively, including overbooking strategies in line with hotel policy.

Qualifications:

1. Male or Female, Thai nationality only.
2. Bachelor’s degree in Hospitality, Business Administration or a related field.
3. Good communication in both Thai and English.
4. Excellent communication skills.
5. Experience in reservation or Front Office at least 2-3 years.
6. Having experience in Supervisor or Team Leader will be advantage.
7. Technical skills in Reservation system able to using comanche program will be advanced
8. Problem sloving & Decistion making Skills.
9. Ability to work under tight deadlines and manage multiple projects.
10. Must be able to work in shifts (Day/Night shift) in Phuket.
11. OTA, Channel Manager khowleage.
12. Highly responsible, punctual, and able to work well in a team.
13. Local candidates will be advantage.
14. Candidate who available start immediately or within a short notice will be given special consideration.